Record, update, and report on support requests and inventory data.
A comprehensive windows and optional web based help desk system. This version ships with a Microsoft format Access database but can be migrated to Microsoft SQL Server. The include Report Designer allows you to modify the provided reports and although several dashboard style reports are included you can also design your own dashboards. The program makes it easier than ever to quickly produce reports and charts that demonstrate the work of you IT Help Desk.
Version 2015: Interface for the desktop application has been redesigned to include Dashboard style reports and built in Pivot Table and Charts. Many changes.
Operating systems:
Windows 2003/Vista/Server 2008/7/8/10
Date:
17.07.2015
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