Manage customer complaints and service contracts.
Service Desk Lite 2016 is free ready to use service management software that enables you to manage Service contracts such as AMC,Warranty and customer complaint right from complaint registration, assignment to closure in a very simple way.
For service oriented firms it is very essential to timely respond to customer complaints, queries or issues, deliver quick service to build strong customer relationship and win more loyal customers.
Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service Desk Lite is useful for such service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended.
Service management is made simpler with Service Desk Lite. It covers important stages of Service Contract and Complaint Management such as managing Service Contracts; Register Complaint; Assign Complaint to Service Executive; Complaint Closure.
ServiceDesk Lite 2016 has 3 User Free lifetime license.
No need to register Download, Install and Get Started.
Version 2016 R1.0 may include unspecified updates, enhancements, or bug fixes.
Operating systems:
Windows 2000/XP/2003/Vista/Server 2008/7/8/10
Date:
02.09.2015
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