This suite of (6) Web-based Help Desk and CRM applications includes: Tech+Mobile, a mobile interface for Techs to manage their support tickets. Customer+Mobile,
This suite of (6) Web-based Help Desk and CRM applications includes: Tech+Mobile, a mobile interface for Techs to manage their support tickets. Customer+Mobile, a mobile and tablet interface for customers, Customer+Center, an application for customers to submit and update support/work order tickets; Tech+Center, an application for support staff to track and manage support and work orders; and Business+Center, a CRM tool for the sales team with a mini accounting package and Reservation+Center, a media/facilities reservation tool. Web+Center suite includes a complete Asset Management Component, Case Scheduler/Group Calendar, customer surveys, Frequently Asked Questions, automatic HTML email and cell email notification options, auto-escalation, time spent invoicing, and reporting functions language Internationalization options.
What's new in this version:
Version 9.0 may include unspecified updates, enhancements, or bug fixes.
Operating systems:
Windows 7, Windows 8, Windows Vista, Windows XP, Windows 2003, Windows 2000, Windows NT, Windows Server 2008
Additional requirements:
Microsoft IIS (Internet Information Server)
Date:
30.01.2017
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